We aim to deliver your order within 7 working days of purchase. If you pay by bank transfer, the purchase effective date refers to the day your payment is recorded by our bank.
It is important to know that delivery times are calculated considering only working days from Tuesday to Friday, therefore excluding Saturdays, Sundays, Mondays and holidays.
All our shipments are handled with specific packaging.
SHIPPING COSTS IN ITALY
> up to €99.99 : €9.00
> Islands + Calabria: €15.00
> shipping over €100: Free
Guarantees
1) Online shopping
Purchases made on Biked.it are regulated, for anything not expressly provided for in the following purchase conditions, by Legislative Decree no. 185 of 22 May 1999 relating to the protection of consumers in matters of distance contracts as well as Legislative Decree no. 70 of 9 April 2003 relating to electronic commerce.
The items on the site can be purchased, until stocks run out, by anyone over the age of 18. For the delivery of your purchases you can choose the place that is most convenient for you: at your home, in the office or at another person's.
2) Prices
The prices you find displayed on Biked.it are inclusive of VAT.
The agreed prices are intended to refer to these general conditions of sale. Biked.it reserves the right to modify the sales price list without notice.
Shipping costs, if applicable, must be added to the amount.
3) Product technical data
The characteristics of the products are indicated in the online catalogue and are visible at the moment of filling out the order. Biked.it shows the products in the most truthful and accurate way possible.
4) Shipping
The total amount of the order will be visible before proceeding with the purchase confirmation.
Orders are processed as soon as they are received. Delivery will take place within 7 working days.
The courier will deliver the goods directly to the address indicated at the time of purchase.
If the delivery is not successful (in the event that the customer is absent at the time of delivery), the customer will be contacted by our Customer Service as soon as possible, making arrangements directly with the customer. Biked.it is not responsible for any delays attributable to the fault of the carrier.
Upon receipt of the package , we invite you to check:
- that the number of packages indicated on the consignment note is actually the number delivered;
- that the package is intact and undamaged; any disputes must be reported to the courier by indicating on the waybill that you sign for collection, the wording "Collected subject to inspection", otherwise the package is considered to have been delivered correctly.
5) Disclaimer
Biked.it's commitment is to operate as accurately as possible, however it may inadvertently incur in technical or factual inaccuracies or inaccuracies and/or typographical errors.
Biked.it reserves the right to make changes and modifications to the site whenever necessary without any kind of prior notice.
6) Privacy
Biked.it processes the personal data of its customers in compliance with the provisions of the New European Regulation (GDPR) and Legislative Decree 196/2003. Personal data is processed as part of normal activity, exclusively to process the order and if any problem arises to contact the buyer. As required by law, the interested party can obtain confirmation of the existence or otherwise of their personal data and that these be communicated to them in a clear form. The interested party can also request the cancellation, modification, transformation into anonymous form or blocking of the data processed, for legitimate reasons for the processing itself.